Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms
8.4 / 10
Excellent(674 Ratings)
$$$$
Apartment in Porto
4 guests · 2 bedrooms · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
9 / 10
Great location. Great communication. Great size apartment
Location and size of property
Noise from other apartments.
10 / 10
Very enjoyable
So central , within walking distance of all amenities. Comfortable apartment to come back to after full days exploring this beautiful city. Staff very helpful..
4 / 10
We were disappointed in the standard of the apartment and although location was good would not consider staying here aga
Location was good.
Staff who met us (Paulo )was very helpful and pleasant.
Was on the third floor( with no lift) difficult for us as two ladies in our 70’s.
Although clean the apartment was very tired with broken floor tiles in the bedrooms which were not safe as lifted if you walked on them.
General maintenance wasn’t good one of the bedroom doors could not be closed properly. Missing sink plugs so had to wash up in running water. We saw this was reported way back in June by another guest.
The apartment was ill equipped with basic kitchen things, no hand soap in the bathroom only one small and one bigger towel.
These were not major things but gave the impression regular checks on the property were not done and felt it was on a level of a 2* accommodation.
10 / 10
Ideal place to stay in Porto.
I liked everything regarding the property and the Porto itself. Clean apartment, nice staff, good internet, Excellent location. Everything was perfect. It was a very good experience for us. 10/10
So central , within walking distance of all amenities. Comfortable apartment to come back to after full days exploring this beautiful city. Staff very helpful..
10 / 10Outstanding·Sep 2026
I liked everything regarding the property and the Porto itself. Clean apartment, nice staff, good internet, Excellent location. Everything was perfect. It was a very good experience for us. 10/10
There is nothing to complain about this property.
6 / 10Average·Jun 2026
Overall, we had a pleasant stay. The apartment is spacious, comfortable, and exactly as advertised in the photos. The location is also convenient, and it has everything you need for a short stay.
There are several areas where improvements could be made.
Firstly, if you encounter any problems during your stay, I would not recommend relying on the WhatsApp support channel. It appears to be AI-operated, and it often struggled to understand our questions, making it much slower to resolve simple issues. Direct communication with a person would greatly improve the guest experience.
Secondly, our kitchen sink was missing a plug, which made washing dishes unnecessarily difficult. It seems like a very simple item that could easily be provided.
Another point worth mentioning is that it is not clearly explained that there is no mid-stay cleaning service. For guests staying only two or three nights, this may not matter, but for longer stays it means you need to clean the apartment yourself. You should also expect to purchase your own cleaning supplies, bin liners, and similar essentials, which is not particularly convenient for international travellers.
Unfortunately, cleanliness was also below the standard we expected. We found mould in the shower area, and there were hairs on the mattress protector when we arrived. While the apartment is attractive and well presented, the overall level of cleanliness could definitely be improved.
Finally, one thing we found uncomfortable was the notice behind the front door stating that they would appreciate a 10 out of 10 review. We feel that reviews should reflect each guest’s genuine experience rather than encouraging a perfect score.
Parking is not specified as an available amenity at Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms
Top rated by guests
8.4Excellent
(674 Ratings)
"So central , within walking distance of all amenities. Comfortable apartment to come back to after full days exploring this beautiful city. Staff very helpful.."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Fire extinguisher
Map of Porto
Ratings and reviews
8.4 / 10
Excellent(674 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Location and size of property
Noise from other apartments.
10 / 10Outstanding·Oct 2026
So central , within walking distance of all amenities. Comfortable apartment to come back to after full days exploring this beautiful city. Staff very helpful..
10 / 10Outstanding·Sep 2026
I liked everything regarding the property and the Porto itself. Clean apartment, nice staff, good internet, Excellent location. Everything was perfect. It was a very good experience for us. 10/10
There is nothing to complain about this property.
6 / 10Average·Jun 2026
Overall, we had a pleasant stay. The apartment is spacious, comfortable, and exactly as advertised in the photos. The location is also convenient, and it has everything you need for a short stay.
There are several areas where improvements could be made.
Firstly, if you encounter any problems during your stay, I would not recommend relying on the WhatsApp support channel. It appears to be AI-operated, and it often struggled to understand our questions, making it much slower to resolve simple issues. Direct communication with a person would greatly improve the guest experience.
Secondly, our kitchen sink was missing a plug, which made washing dishes unnecessarily difficult. It seems like a very simple item that could easily be provided.
Another point worth mentioning is that it is not clearly explained that there is no mid-stay cleaning service. For guests staying only two or three nights, this may not matter, but for longer stays it means you need to clean the apartment yourself. You should also expect to purchase your own cleaning supplies, bin liners, and similar essentials, which is not particularly convenient for international travellers.
Unfortunately, cleanliness was also below the standard we expected. We found mould in the shower area, and there were hairs on the mattress protector when we arrived. While the apartment is attractive and well presented, the overall level of cleanliness could definitely be improved.
Finally, one thing we found uncomfortable was the notice behind the front door stating that they would appreciate a 10 out of 10 review. We feel that reviews should reflect each guest’s genuine experience rather than encouraging a perfect score.
$$$$
Top rated by guests
8.4Excellent
(674 Ratings)
"So central , within walking distance of all amenities. Comfortable apartment to come back to after full days exploring this beautiful city. Staff very helpful.."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Porto
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Firmeza388 Charming Flats - Comfort & Privacy with 2 Bedrooms?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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