Apartment in Porto
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Safe
Key access
Fire extinguisher
Cleaning products
Map of Porto
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Location was amazing. On the edge of the old town, directly on the river. The lay-out of the flat was very nice. I was happy with the firmness of the bed but my wife felt it was too firm. Good shower and bathroom. Kitchen is basic but we never used it. The lounge area has a very nice coach and a little table with 2 chairs. All very nicely decorated. From the coach you can see the river and the other side of the city. Highly recommended
Not a lot to dislike. My wife felt the mattress was too firm but I liked it. Kitchen could do with a microwave but I am now looking for issues. Too many nice restaurants around to want to cook.
10 / 10Outstanding·Aug 2026
Excellent location with a fantastic view of the river.
It was just perfect for us.
9 / 10Outstanding·Jun 2026
Location!
A bit of noise from the restaurant but acceptable
6 / 10Average·Nov 2026
Excellent Location, impressive view.
I was extremely disappointed with our experience at this apartment, especially considering the premium price we paid for a five-night stay.
What bothered me most was the lack of basic hospitality and customer service. When I requested fresh towels, I was told there would be a **€25 charge**, even though the information provided in the apartment stated the cost would be €15. For a five-night stay at this price point, I find it ridiculous that fresh towels are not provided as a basic courtesy.
Even more disappointing was the response when I simply asked for a trash bag. I was told that trash bags were included in the "welcome package," yet **we never received a welcome package**. After spending so much money on this accommodation, I found it insulting that they couldn't even provide something as inexpensive as a trash bag.
We had just stayed at hotels in Lisbon where we were warmly welcomed, received complimentary welcome gifts, and were treated exceptionally well. The difference in hospitality was striking.
I specifically chose to spend extra money on this apartment because I expected a premium experience. Instead, I encountered unnecessary charges, a lack of basic amenities, and disappointing customer service.
**It's not about the €25 or the cost of a trash bag. It's about hospitality, attention to detail, and making guests feel valued.** Unfortunately, this experience left a sour taste in my mouth and was a disappointing part of an otherwise wonderful trip to Portugal.
$$$$
Top rated by guests
9.1Outstanding
(38 Ratings)
"Location was amazing. On the edge of the old town, directly on the river. The lay-out of the flat was very nice. I was happy with the firmness of the bed but my wife felt it was too firm. Good shower ..."
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