Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort
3 / 10
$$$$
House in Kissimmee, FL
10 guests · 4 bedrooms · 3 baths
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
3 / 10
If it had been just my wife and I (we had our children and grand children with us) we would have immediately turned arou
The location, the size of the villa and the pool.
On arrival we found there was no Wi-Fi, no landline telephone, abysmal security on the two patio/pool area glass sliding doors.
Televisions in main living room and 3 of the 4 bedrooms did not work. There were six TV remote controls in a drawer under the main TV. None worked, most either had the batteries exposed with no cover attached or available. The sofas and chairs were in a disgusting and dirty condition with lots of food stains. The vertical blinds in the main living room and bedroom had vanes missing. Black mould on the shower curtain (photo attached). Mats on all bathroom floors were dirty and stained, Tea towels smelly and dirty. Kitchen storage was poor, with no pantry cupboard, due to what should have been the pantry was the locked owners cupboard. Large urine stain on twin bed room mattress, room decorated with Disney characters. Electrical cable with bare ends hanging out of wall at shoulder height in the garage. Games room miss represented in website villa photos. The following were shown in the photo, but did not exist: Basket ball game, sofa, table and four chairs and two strollers. All that remained were football game and slider game. during the we had cockroach problems in the garage, main bedroom, second bedroom, hallway.
Generally the villa was dirty and in need of a major clean and update. Many items needed replacing, I.e. lounge furniture, mattresses, etc. A previous guest made a similar comment on the Villadirect website.
We went in person to Villadirect’s offices on the day after we arrived to complain about the above issues. They did address many of the above issue’s, but this just showed that no responsible person had checked the villa for cleanliness and being in suitable condition for guests to stay.
There is absolutely no way this villa was worth the considerably amount of money that we paid for it. We lost two days of our holiday sorting out problems, communicating with and then visiting the Villadirect office.
1 / 10
disappointed
the house was over all nice and comfortable
the pool and hot tub got over heated and I was told we had 24/7 customer service. it got so hot to the point where we had our feet burn from just sitting on the side of the hot tub. I believe we whoever is in the house should have access to the heating system 100%!!!
9 / 10
Superb
Easily accessible and family friendly
Our hot tub was messed up part of the time but they quickly fixed the problem. Could use new mattresses but overall Loved our stay
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Yes, parking is listed as an amenity at Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort. Enjoy the water!
Is Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort
3
(0 Ratings)
"Easily accessible and family friendly"
Verified guest
Don't miss out! Price and availability may change
3 / 10
House in Kissimmee, FL
10 guests · 4 bedrooms · 3 baths
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Kissimmee, FL
$$$$
3
(0 Ratings)
"Easily accessible and family friendly"
Verified guest
Don't miss out! Price and availability may change
$$$$
3 / 10
House in Kissimmee, FL
10 guests · 4 bedrooms · 3 baths
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Kissimmee, FL
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Yes, parking is listed as an amenity at Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort. Enjoy the water!
Is Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castaway Getaway - 4-Bedroom Pool Home at Terra Verde Resort?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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