Kempinski Hotel Hangzhou

Top rated by guests
Lobby or reception
Property building
Property building
Inner courtyard view
Property building
review stars
9.1Outstanding
(105 Ratings)
"The location was just across from the Grand Canal and was easily accessible from the train station. The room was simply amazing, sleek, elegant, and ultra modern. The personnel was extremely courteous..."
Verified guest
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9.1 / 10
Outstanding(105 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Hangzhou

city location on map

Available Rooms

Ratings and reviews

9.1 / 10
Outstanding(105 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
Hardware was modern in the room.
Coffee shop service timings
10 / 10Outstanding·Jun 2026
The location was just across from the Grand Canal and was easily accessible from the train station. The room was simply amazing, sleek, elegant, and ultra modern. The personnel was extremely courteous and professional. Breakfast was out of this world! I will go back for sure!
Nothing!
10 / 10Outstanding·May 2026
A fantastic hotel! Would recommend this place for anyone travelling to Hangzhou. The rooms are so stylish and beautiful, as is the view. We loved the spa, sauna, gym and the buffet breakfast was amazing. The staff were incredibly kind and so helpful. It was my birthday and Mark and the team organised a beautiful cake and card which made our stay so special. The location is also fabulous. Perhaps it seems a little far away from the lake but I think it's the best location. The old streets and canals nearby are very interesting with great shops and cafes and lots of great spots to people watch away from the really busy areas. Would 100% recommend the hotel and we hope we will be back soon!
Nothing, the stay was perfect. A home away from home.
9 / 10Outstanding·Apr 2026
Large gym and pool, also great breakfast. The quality of the Chinese restaurant for dinner is excellent. Also, next to shopping centre for dining and shopping conveniently.
A bit far from metro station.

$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Kempinski Hotel Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kempinski Hotel Hangzhou. Enjoy the water!

Is Kempinski Hotel Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kempinski Hotel Hangzhou?

We found 27 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.


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