Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Nice people, magic and cute place!
I liked everything!
10 / 10Outstanding·Oct 2026
Very comfortable, friendly and convenient location, close to City Centre, shops and restaurants. Good food and nice little bar inside. We would stay here again.
7 / 10Good·Sep 2026
Good food and location. Room size was good. Staff were helpful. Pool and terrace were charming.
Noisy dogs barking. Shower room smelt like there was a drain issue. Bed linen was tired.
6 / 10Average·Mar 2026
Good location
Some aspects of the service could be improved, particularly in how guests are greeted and attended to. When I arrived, two staff members were speaking with each other while I waited to be acknowledged, which created an unwelcoming first impression.
While it may be that some team members are still in training, the prices charged suggest a level of service that should feel consistently friendly, attentive, and professional. At the moment, the service experience does not fully match the price point. Improving guest interaction and attentiveness would make a significant difference.
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Top rated by guests
8.6Excellent
(980 Ratings)
"Nice people, magic and cute place!"
Verified guestDon't miss out! Price and availability may change
