Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
It was a great time.
Coffee maker did not work. One of the remote controls was missing.
6 / 10
Mostly pleasant with an extremely uncomfortable 30 plus hours with no a/c
Overall lodging was very nice. Great floor plan and very roomy for a family of 6. The location was very nice.
The thermostat on the air conditioner quit the morning of 20 June. It was extremely warm that week. A call was made before noon that day to management (inside temperature with all windows open was already over 80 degrees), and was told a work order had been put in. A member from maintenance was sent to check the thermostat. He said something was wrong and he could not repair it and that he would look at getting a technician to come and fix it. He said he would bring a portable a/c unit. He ended up bringing a fan which was of no use. With all windows open, the temperature in the cabin never dropped below 80 degrees all night. I once again called management at 8 am on 21 June stating nothing had been done and they said they would look into moving us to another cabin if they could not get a a/c service technician to fix it. I let them know I was traveling with someone with mobility issues and that they would be stuck in the cabin all day in the extreme heat. Still there was no response until after 2:30 pm. The a/c was not brought back on line until after 4 pm. The a/c technician stated he responded as soon as he was contacted. The technician reported there were several things he had to repair on the unit which included a dead animal in the drain line to the drip pan. The response from management to this a/c issue was unacceptable. Additionally, throughout the entire process it seems that I was talking to two separate offices. I would report the status on one call, just to have to repeat again on another call. I would be given one status from one office and a different from the other. That incident turned what could have been a very favorable vacation into a less than favorable one.
10 / 10
Great location and very well kept! Great experience!
Property had gorgeous views of the mountains! We did see a couple of bears on our first night. We were still close enough to the attractions, which was great for our younger kids! Would stay again!
1 / 10
NEVER AGAIN.
It was infested with cock roaches. I checked in around 9pm on September 8th. I informed the facility manager immediately and was told there was nothing they could do until the next morning. I was then offered another cabin or a refund. Roaches on all three floors of that cabin. Mostly behind the light socket in the kitchen and behind the fridge.
Coffee maker did not work. One of the remote controls was missing.
10 / 10Outstanding·Jul 2025
Property had gorgeous views of the mountains! We did see a couple of bears on our first night. We were still close enough to the attractions, which was great for our younger kids! Would stay again!
10 / 10Outstanding·Apr 2023
Its just a komfy and kozy place to stay
6 / 10Average·Jul 2025
Overall lodging was very nice. Great floor plan and very roomy for a family of 6. The location was very nice.
The thermostat on the air conditioner quit the morning of 20 June. It was extremely warm that week. A call was made before noon that day to management (inside temperature with all windows open was already over 80 degrees), and was told a work order had been put in. A member from maintenance was sent to check the thermostat. He said something was wrong and he could not repair it and that he would look at getting a technician to come and fix it. He said he would bring a portable a/c unit. He ended up bringing a fan which was of no use. With all windows open, the temperature in the cabin never dropped below 80 degrees all night. I once again called management at 8 am on 21 June stating nothing had been done and they said they would look into moving us to another cabin if they could not get a a/c service technician to fix it. I let them know I was traveling with someone with mobility issues and that they would be stuck in the cabin all day in the extreme heat. Still there was no response until after 2:30 pm. The a/c was not brought back on line until after 4 pm. The a/c technician stated he responded as soon as he was contacted. The technician reported there were several things he had to repair on the unit which included a dead animal in the drain line to the drip pan. The response from management to this a/c issue was unacceptable. Additionally, throughout the entire process it seems that I was talking to two separate offices. I would report the status on one call, just to have to repeat again on another call. I would be given one status from one office and a different from the other. That incident turned what could have been a very favorable vacation into a less than favorable one.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Spacious Holiday Home in Gatlinburg
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
Ski in/Ski out
Accessible Parking
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Map of Gatlinburg, TN
Ratings and reviews
8.1 / 10
Excellent(18 Ratings)
100% verified reviews
10 / 10Outstanding·Jun 2026
Coffee maker did not work. One of the remote controls was missing.
10 / 10Outstanding·Jul 2025
Property had gorgeous views of the mountains! We did see a couple of bears on our first night. We were still close enough to the attractions, which was great for our younger kids! Would stay again!
10 / 10Outstanding·Apr 2023
Its just a komfy and kozy place to stay
6 / 10Average·Jul 2025
Overall lodging was very nice. Great floor plan and very roomy for a family of 6. The location was very nice.
The thermostat on the air conditioner quit the morning of 20 June. It was extremely warm that week. A call was made before noon that day to management (inside temperature with all windows open was already over 80 degrees), and was told a work order had been put in. A member from maintenance was sent to check the thermostat. He said something was wrong and he could not repair it and that he would look at getting a technician to come and fix it. He said he would bring a portable a/c unit. He ended up bringing a fan which was of no use. With all windows open, the temperature in the cabin never dropped below 80 degrees all night. I once again called management at 8 am on 21 June stating nothing had been done and they said they would look into moving us to another cabin if they could not get a a/c service technician to fix it. I let them know I was traveling with someone with mobility issues and that they would be stuck in the cabin all day in the extreme heat. Still there was no response until after 2:30 pm. The a/c was not brought back on line until after 4 pm. The a/c technician stated he responded as soon as he was contacted. The technician reported there were several things he had to repair on the unit which included a dead animal in the drain line to the drip pan. The response from management to this a/c issue was unacceptable. Additionally, throughout the entire process it seems that I was talking to two separate offices. I would report the status on one call, just to have to repeat again on another call. I would be given one status from one office and a different from the other. That incident turned what could have been a very favorable vacation into a less than favorable one.
When traveling to Gatlinburg, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $339 per night.
Free WiFi/internet · Air conditioning · Hot tub/Jacuzzi
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