Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Location
Reviews
1 / 10
My 5th visit to beautiful Hilton Head, my family and I love coming here. We will go without the ocean view next time to
This was a great location with a beautiful view.
The cleaning service was terrible and the condo is not
maintained well.
Dishwasher was full of dirty dishes and stagnant
water setting in the bottom. It did not work. They did
offer to come to repair it but we did not want to be
disturbed while on vacation. This should have been
taken care of before hand.
The Teflon cooking pans were gross. We had to take a
trip to buy some. At that point, I just bought paper
plates and plastic utensils.
The refrigerator was disgusting inside with prior guest
food in it. Felt like the door was going to come off when
opened and closed.
When we went to open up the sleeper sofa for my son,
it was covered in food crumbs. Underneath the sofa
had not been cleaned in quite sometime. We did not
end up using it.
Along most door handles and light switches was very
dirty.
The master bedroom sliding door vertical blinds were
broken and hanging. They appeared to be poorly
repaired by a safety pin. This made for a poor view of
the ocean.
The bedroom dresser mirror was cracked.
I supplied several pictures to the off sight management
company. I would had at least expected a discounted
cleaning fee but nothing was offered. SAD
10 / 10
Our stay at Shorewood was wonderful! beautiful pool and easy access to the ocean. One of our best vacations ever!
Or unit was so nice and clean. close to the pool and beach access. Shorewood is close to restaurants and shopping. We had a blast!
nothing
9 / 10
Location is brilliant, hosts are not easily reached.
Location is perfect.
Impossible to receive a response from host through Booking.com messages. Ended up in a never ending strand of automated messages. When I would ask a questions I would get an automated response confirming the booking and directing to the site for details. Had the site had the details I was asking I wouldn't have reached out personally to the host, so that wasn't helpful. Never did get a response and I had asked a handful of questions prior to arrival.
6 / 10
we always enjoy Hilton Head
the location was great
we had trouble finding the condo
i think we should have been given a map of the Shorewood complex
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