Hotel in China
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of China
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Excellent location and clean rooms. Cui cui tour guide and the driver we got through her showed us around Longji rice terraces it was great!
10 / 10Outstanding·Sep 2026
Great location, friendly staff.
Nothing. Guilin was a bit of a transitional city on our China trip and it exceeded all expectations.
7 / 10Good·Sep 2026
The hotel was well located within easy walking distance of major attractions - with plenty of food options handy. The breakfast selection was adequate - with both Chinese and Western options available - although the hot food was barely warm!
I was surprised, given that this is a western chain hotel that none of the staff spoke any English - the checking in process had to be conducted via a translation app - and trying to book excursions through the in-house travel agent was similar - in the end I gave up and hunted things out on my own . . .
6 / 10Average·Oct 2026
The room was spacious, comfortable and generally pleasant for a short stay. Breakfast was reasonable, and the hotel was adequate overall for a one night visit.
There are several areas where the hotel could improve.
Firstly, there was no refrigerator in the room, which was disappointing given Guilin’s warm and humid climate.
The advertised gym was particularly disappointing. It was essentially a seating area with two or three treadmills, with no weights, dumbbells, resistance machines or other exercise equipment. The room was dark when I visited, so I couldn’t establish whether the treadmills were operational. There were also no towels, drinking water or visible sanitising facilities. Describing this as a gym feels misleading to guests expecting a proper fitness facility.
Breakfast was acceptable, but the food labelling could be significantly improved. Meat dishes were not clearly identified by type, making it difficult for guests with religious, dietary or personal restrictions to know what they could safely eat. As someone who does not eat pork, I had to avoid several dishes because I couldn’t identify the ingredients and the staff do not speak English either when asked.
The coffee machine also appeared to have a minor issue, although this wasn’t a major concern.
These are constructive observations that I hope the hotel will consider to improve the guest experience.
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Top rated by guests
8.5Excellent
(422 Ratings)
"Excellent location and clean rooms. Cui cui tour guide and the driver we got through her showed us around Longji rice terraces it was great!"
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