Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
9 / 10
Love the location,right in midst of historic places
Prime location
N/A
1 / 10
MISLEADING INSTRUCTIONS ABOUT HOW TO FIND THE PROPERTRY - & other issues too
The location when I found it!
Where to start?
Picked up the keys from a hotel Reception as required. But then the TROUBLE started. To avoid problems (I knew I wouldn't be arriving until after midnight) I emailed the property BEFORE arrival. I was told the address with a LOW single digit number. Having walked around ON A COLD NIGHT I reluactabtly asked 2 policemenr if they knew where the property was. They suggested I try a property with a street number with a 3-digit number beginning with a 2!
They were right.
Actually opening the door wasn't easy either. The instructions said to use the Yale key
There WASN'T a Yale key
Yes, there were 2 keys that looked similar to Yale keys but WHY NOT put a coloured marker on the RIGHT key? And even with only 2 keys, the door is not easy to open! I'm slim but I DEFY any American to squeeze through the only part of the door that opens from the outside. IMPOSSIBLE!
After almsot 45 minutes of walking up and down a cold Edinburgh street after midnight I was cold BUT the heating was set to only 17 degrees AND THERE WERE CLEAR INSTRUCTIONS TO NOT ADJUST THE HEATING (GREAT CUSTOMER SERVICE!)
Finally made it to bed but what's that. a wall clock that tickes every second!!
Eventually tracked it down to the kitchen so clsoed the kitchen door. Who wants a ticking clock (other than a torturer)?
Before going to sleep I emailed the property to explain the difficulties I'd had FINDING the property. Nex morning, I got an email saying this would be raised as a formal COMPLAINT
9 DAYS later, I've heard NOTHINGTalking of delays, I'm still waiting for my £250 Security Deposit to be returned!
And I reported a bedside lamp that clearly wasn't safe, As I reached to plug in my mobile phone into a socket, I accidentally nudged to bedside cabinet & the top half of the bedside lamp fell over BUT REMAINED ON, This must have been known about by the cleaners
I was not impressed by this apartment and I see JOIVY are a chain.
7 / 10
Great location but access a problem with luggage.
3 flights of very steep stairs difficult to climb with suitcases
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at JOIVY Royal Mile Studio in Prime Location. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is JOIVY Royal Mile Studio in Prime Location pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JOIVY Royal Mile Studio in Prime Location?
We found 4 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, and cleaning products.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Edinburgh
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at JOIVY Royal Mile Studio in Prime Location. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is JOIVY Royal Mile Studio in Prime Location pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JOIVY Royal Mile Studio in Prime Location?
We found 4 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, and cleaning products.
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