Details

Bed, Bedroom

Big 3BR Apartment Grand Palace Kemayoran By Travelio

2 / 10

(2 Ratings)

$$$$

Apartment in Jakarta

6 guests · 3 bedrooms · 2 baths

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioning, Pool, Accessible by lift and more

Location

city location on map

Reviews

3 / 10

Need to impoved

I'm just satisfied with roomboy - Ilham Septiansyah upon arrival and apartment location

The apartment is not clean, hair is spread all over the floor and not well maintained. The floor of the master bedroom is uneven. The cornice floor is covered with cellophane tape and the kitchen top is slanted. There are cockroach droppings in the kitchen cupboard. Unable to find key box upon checked out, chat with Travelio but no answer, waited for 40 min and only managed to hand over the key to Travelio office after ask 4 differences security persons

4.6 / 10

Disappointing

Thank you to the staff for working hard and help us a lot during my stay.

1. The booking system is totally worst. I asked my friend to check in first since she is already in Jakarta but once I arrived in Jakarta airport, my friend told me that she isn’t able to get into the room or check in because the staff said my name is not in the booking system. Found out that they have their own apps called “Travelio” and have to check in their apps which isn’t familiar for a foreigner like me to know this apps.I Was keep in touch with travelio staff about what should I do and bring during the check in and they just said the booking id which I thought its booking.com id and passport only. 2.They also told my friend that the room WE HAVE BOOKED EARLIER IS ACTUALLY SOLD OUT SO THEY UPGRADED MY ROOM TO THE BIGGER ONE AND I HAVE TO ADD MORE PAYMENT FOR THE ROOM. They never email me about the room been upgraded and the person who I talk to on whatsapp DIDN’T TELL ME ANYTHING before I fly to Indonesia. I RECEIVED THE EMAIL ABOUT IT ONCE I SWITCHED ON MY PHONE AT THE AIRPORT WHILE IM LINING UP AT THE IMMIGRATION! That is totally their WHOLE BIG MISTAKE but we ARE THE ONE WHO STILL HAVE TO PAY MORE FOR THE UPGRADED ROOM WHICH I DIDNT ASK FOR. I CONTACTED THE STAFF AND THE PERSON TOLD ME THAT MY FIRST BOOKING IS NOT CONFIRMED SO I HAVE STILL TO PAY MORE FOR THE ROOM BUT THE THING IS THE AMOUNT THEY ASKED FOR THE ROOM HAVE BEEN DEDUCTED FROM MY BANK ACCOUNT AND ALSO THE DEPOSIT ALSO HAVE BEEN DEDUCTED SO WHICH PART IS IT THEY SAID MY FIRST BOOKING IS NOT CONFIRM WHEN I ALREADY PAID FOR IT????????? 3. The WIFI network is not available at the apartment because the staff said its currently broken or something so yes imagine the whole trip without internet which it is really hard for us to do our work 😔 But then we asked for a wifi modem so thanks for that even the network is not good enough. 4. Cleanliness. The cleanliness is just so-so, when I walked the whole room it was dusty everywhere.

1 / 10

非常差，平台赶紧下架这家酒店，别再继续祸害其他人了

非常的差，房间卫生很差，设施老旧，入住期间空调坏了，wifi坏了，联系房东怎么都联系不上，联系booking客服说明情况后，发现房东两头欺骗！！！房东就是个骗子，从入住头一天发现枕头发黄的卫生问题开始一直到入住最后一天，整整七天都没有为我们解决问题，并且怎么都联系不上对方，此次入住体验极其糟糕👎糟糕👎糟糕👎

所有

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Living room, Seating area

Kitchen or kitchenette

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Big 3BR Apartment Grand Palace Kemayoran By Travelio

Bed, Bedroom

Big 3BR Apartment Grand Palace Kemayoran By Travelio Apartment in Jakarta

Big 3BR Apartment Grand Palace Kemayoran By Travelio Apartment in Jakarta

Big 3BR Apartment Grand Palace Kemayoran By Travelio Apartment in Jakarta

Big 3BR Apartment Grand Palace Kemayoran By Travelio Apartment in Jakarta

Don't miss out! Price and availability may change

2 / 10

Apartment in Jakarta

6 guests · 3 bedrooms · 2 baths

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioning, Pool, Accessible by lift and more

About this apartment rental

Spacious Accommodations

Amenities

Air conditioning

Pool

Non-smoking

Gym

Family friendly

Accessible by lift

Key card access

Map of Jakarta

city location on map

Ratings and reviews

2 / 10

(2 Ratings)

100% verified reviews

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Big 3BR Apartment Grand Palace Kemayoran By Travelio. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Big 3BR Apartment Grand Palace Kemayoran By Travelio. Enjoy the water!

Is Big 3BR Apartment Grand Palace Kemayoran By Travelio pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Big 3BR Apartment Grand Palace Kemayoran By Travelio?

We found 7 amenities for this rental. This includes air conditioning, pool, non-smoking, gym, and family friendly.

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