Harmon House - Hotel & Spa

Excellent hotel with a stylish, modern design and a very comfortable atmosphere. The rooms were spacious, clean and well equipped, and the spa and wellness facilities were a real plus. Very good location for getting around Brussels, with plenty of restaurants and shops nearby. Staff were professional and welcoming throughout the stay. The gym is incredible!

The gyms should open earlier in the morning. Currently it is too late for a pre-work workout (the whole point of having a hotel gym)

Calm, good decoration, warm welcoming

No slippers for the spa

Centrally located with good access to public transportation and a walkable distance to great shopping. Clean comfortable and pleasant staff.

No security locks on the room door. After my first shower, the bathroom flooded. Staff responded very quickly to clear the drain and remove all the towels that were laid down to absorb some of the water. However the bathroom was left completely wet and no effort was made to dry up the remaining water on the floor.

Very friendly, competent and helpful staff Spa is beautiful and clean and the sauna, steam room and pool are just the right size Bathroom is new and clean The location is great, in the chic area of Louisa

Extremely overpriced for the quality of the rooms and breakfast I paid 340€ a night, you expect very high-end premium for this price, but it was far from that, here are the disappointing aspects: Bedroom: - the sheet was so thin on the bed that I though there was a brown stain on it as I looked closer it was the mattress, it was filthy and you could see the brown stains through the sheet. I lifted up the sheet and was disgusted! (see photo) - why on earth do they not put on mattress protectors for hygiene purposes instead of a very thin sheet? This did not give me confidence to sleep in that bed - the mattress was also "collapsed" - the furniture was damaged and scuffed (see photos) - for 340€ a night?!! I have been to premium low-cost hotels that had better furniture - under the desk it was sticky - the balcony was filthy, so the view was onto a dirty terrasse with mould on the balcony as well as 2 plugs hanging down - even though it's not a balcony to be used, they could clean it and make it more presentable - hole in the wall with wires connecting to the coffee maker - no kettle, tea, only coffee and no decaf... - the rooms are dark even with the lights on - noise from aircon unit and I could hear water running through pipes in the ceiling also The staff kindly changed my room, but even though the new room was slightly better and they put 2 sheets on the bed, there were still scuffs and damage to the fixtures, light control broken, door scuffed, wardrobe scuffed, suitcase stand broken...(see photos) For this price, rooms should be impeccable Breakfast For 25€ I found it basic The fruit looked old and the way things were presented was not premium at all The menus were stained and you could see greasy fingerprints on them The attention to detail is not there The staff did offer me breakfast to apologise for the state of the room. That was nice but a significant discount would have been better.