Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
9 / 10
Ideal location
The apartment had direct access to the pool area from the patio and was also just a short walk from the beach and town centre. The apartment was very spacious, clean and comfortable with everything we needed. The town of Port de Pollensa had lots of restaurants and cafes and there was a boat hire company on the beach where we hired a sailing boat one afternoon. The beach runs the full length of the town so it's not too crowded and the sea was clear for snorkelling. There was a quick and easy bus to the town of Pollensa with excellent sights and museums as well as great shopping.
n/a
5 / 10
Disappointing.Lack of customer care spoilt what should have been a good holiday
The location is good.
When I was writing my review I noticed that the visitors the week after us had already written a review. They complained about broken shutters and were told it had only just happened. This was not true. We were complaining from Sunday June 14th that shutters in the bedrooms wouldn’t open. I was asked for video proof which I provided. We were told a mechanic would come on Wednesday but they didn’t. All bedrooms were dark for our whole stay.
The description of the property stated two child safety gates. We were told this was an error by Booking.com and they had no gates. We had a young toddler and needed stair gates!
One single mattress was very uncomfortable Fortunately I was able to use the spare bed.
Supplies were very meagre. We were asked to empty the rubbish everyday but only 2 bin bags were provided.
5 / 10
Lack of proactively to make repairs led to a disappointing experience
We stayed last year and it was very good, hence decision to return this year. Location is one block from beach, sizeable duplex and useful pool/ patio area.
Three bathrooms are handy, plus the storage etc in bedrooms.
Close to restaurants and bars, 7 min walk to bus stop for trips around island.
On the day of arrival HomeVillas advised the shutters in bedrooms were not working and they’d only just been notified by the previous tenants. They would be in touch.
This meant the double room had about a foot of sunlight and the two back rooms had none. Not what you expect when going to a sunny clime for a holiday and want to look out of window.
It took until halfway through the holiday for two shutters to be repaired. The third bedroom was never fixed… and only two motors had been arranged not three despite the owner knowing all three were not operating, and all three rooms being used. The room was christened the bat cave due to the total darkness.
It made us think it was very odd if all three had broken separately the same week. We wondered if this was more about repair costs and not thinking about the holidaymakers experience.
Despite multiple what’s app communications with homevillas, also asking for compensation since one person had their room in darkness all week, we heard nothing apart from they were looking into it. No pro activity at all.
Very disappointing after last years experience with the same property. In fact, last year we were advised the dish washer had broken on day of arrival but it was replaced after a couple of days.
It’s worth noting too, as per other comments, the pool has no handrail which can make it harder to get out of the pool, there are only two sun loungers for a 5 bed property, we couldn’t get the tv to work, and some of the towels need replacing since very thin.
I would say that Homevillas had maintained very good communication until there was a problem.
8 / 10
OK, but expensive
Location
Living room
Spacious
Showers too small
Upstairs shower poor water pressure
Beds uncomfortable
The apartment had direct access to the pool area from the patio and was also just a short walk from the beach and town centre. The apartment was very spacious, clean and comfortable with everything we needed. The town of Port de Pollensa had lots of restaurants and cafes and there was a boat hire company on the beach where we hired a sailing boat one afternoon. The beach runs the full length of the town so it's not too crowded and the sea was clear for snorkelling. There was a quick and easy bus to the town of Pollensa with excellent sights and museums as well as great shopping.
n/a
8 / 10Excellent·May 2025
Location
Living room
Spacious
Showers too small
Upstairs shower poor water pressure
Beds uncomfortable
8 / 10Excellent·Jul 2023
Clean modern , well equipped apartment .
Entry key pad numbers worn out ,first time difficult to access. Very little information on the equipment in the apartment .
The pool could do with handrails to assist elderly or infirm into the pool . The television only has German channels , for the price charged you should have access to international channels , not even Spanish TV !
5 / 10·Jun 2025
The location is good.
When I was writing my review I noticed that the visitors the week after us had already written a review. They complained about broken shutters and were told it had only just happened. This was not true. We were complaining from Sunday June 14th that shutters in the bedrooms wouldn’t open. I was asked for video proof which I provided. We were told a mechanic would come on Wednesday but they didn’t. All bedrooms were dark for our whole stay.
The description of the property stated two child safety gates. We were told this was an error by Booking.com and they had no gates. We had a young toddler and needed stair gates!
One single mattress was very uncomfortable Fortunately I was able to use the spare bed.
Supplies were very meagre. We were asked to empty the rubbish everyday but only 2 bin bags were provided.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Duplex La Nau By homevillas360. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Duplex La Nau By homevillas360. Enjoy the water!
Is Duplex La Nau By homevillas360 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Duplex La Nau By homevillas360?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
"Great apartment with good sized pool. Location was perfect - beach just across the road and a 5 minute stroll up to the main restaurants in the town."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Beach front
Family friendly
Contactless check-in/out
Tennis court
Cleaning products
Map of Serra de Tramuntana
Ratings and reviews
7.4 / 10
Good(10 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
The apartment had direct access to the pool area from the patio and was also just a short walk from the beach and town centre. The apartment was very spacious, clean and comfortable with everything we needed. The town of Port de Pollensa had lots of restaurants and cafes and there was a boat hire company on the beach where we hired a sailing boat one afternoon. The beach runs the full length of the town so it's not too crowded and the sea was clear for snorkelling. There was a quick and easy bus to the town of Pollensa with excellent sights and museums as well as great shopping.
n/a
8 / 10Excellent·May 2025
Location
Living room
Spacious
Showers too small
Upstairs shower poor water pressure
Beds uncomfortable
8 / 10Excellent·Jul 2023
Clean modern , well equipped apartment .
Entry key pad numbers worn out ,first time difficult to access. Very little information on the equipment in the apartment .
The pool could do with handrails to assist elderly or infirm into the pool . The television only has German channels , for the price charged you should have access to international channels , not even Spanish TV !
5 / 10·Jun 2025
The location is good.
When I was writing my review I noticed that the visitors the week after us had already written a review. They complained about broken shutters and were told it had only just happened. This was not true. We were complaining from Sunday June 14th that shutters in the bedrooms wouldn’t open. I was asked for video proof which I provided. We were told a mechanic would come on Wednesday but they didn’t. All bedrooms were dark for our whole stay.
The description of the property stated two child safety gates. We were told this was an error by Booking.com and they had no gates. We had a young toddler and needed stair gates!
One single mattress was very uncomfortable Fortunately I was able to use the spare bed.
Supplies were very meagre. We were asked to empty the rubbish everyday but only 2 bin bags were provided.
$$$$
7.4Good
(10 Ratings)
"Great apartment with good sized pool. Location was perfect - beach just across the road and a 5 minute stroll up to the main restaurants in the town."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Serra de Tramuntana
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Beach front
Family friendly
Contactless check-in/out
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Duplex La Nau By homevillas360. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Duplex La Nau By homevillas360. Enjoy the water!
Is Duplex La Nau By homevillas360 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Duplex La Nau By homevillas360?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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