Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
2 / 10
Not recommended for business clients.
1) Late-night confusion instead of a clear check-in
We arrived around 23:00 and ended up in a frustrating “treasure hunt” inside the building. The apartment was poorly marked, and the door was labeled “Private” with no apartment name/number matching what you would expect from a reservation. We spent almost an hour searching and contacting the host multiple times. This is basic logistics and it failed.
2) “Two bathrooms” that are not really two bathrooms
The listing mentions two bathrooms, but in reality it is one bathroom plus a separate toilet. With several adults, that difference matters.
3) The invoice: repeated requests, repeated promises, no delivery
As a business customer, I requested a proper invoice before arrival, during the stay, and repeatedly after checkout. The host initially responded quickly and promised several times that the invoice would be sent — but it did not arrive.
4) Pressure around reviews and an undocumented claim
Instead of simply sending a compliant invoice, the communication took an unacceptable turn. We were asked to leave a review and to omit any mention of the invoicing problems, while at the same time the host raised an undocumented damage claim and requested insurance details/payment.
Taken together, this felt like improper pressure: effectively, the invoice process was being mixed with review expectations and an additional charge that was not properly documented.
5) What finally arrived was not a proper invoice for the stay
When a document labeled as an “invoice” eventually arrived, it did not reflect the accommodation instead attempted to add EUR 200 for alleged “repair damage”, without proper supporting documentation. Once we questioned the inconsistencies and requested a proper invoice for the stay, communication stopped—despite the host previously being very responsive.
Bottom line: non-transparent, unreliable invoicing combined with pressure around reviews and undocumented claims are not acceptable.
1) Late-night confusion instead of a clear check-in
We arrived around 23:00 and ended up in a frustrating “treasure hunt” inside the building. The apartment was poorly marked, and the door was labeled “Private” with no apartment name/number matching what you would expect from a reservation. We spent almost an hour searching and contacting the host multiple times. This is basic logistics and it failed.
2) “Two bathrooms” that are not really two bathrooms
The listing mentions two bathrooms, but in reality it is one bathroom plus a separate toilet. With several adults, that difference matters.
3) The invoice: repeated requests, repeated promises, no delivery
As a business customer, I requested a proper invoice before arrival, during the stay, and repeatedly after checkout. The host initially responded quickly and promised several times that the invoice would be sent — but it did not arrive.
4) Pressure around reviews and an undocumented claim
Instead of simply sending a compliant invoice, the communication took an unacceptable turn. We were asked to leave a review and to omit any mention of the invoicing problems, while at the same time the host raised an undocumented damage claim and requested insurance details/payment.
Taken together, this felt like improper pressure: effectively, the invoice process was being mixed with review expectations and an additional charge that was not properly documented.
5) What finally arrived was not a proper invoice for the stay
When a document labeled as an “invoice” eventually arrived, it did not reflect the accommodation instead attempted to add EUR 200 for alleged “repair damage”, without proper supporting documentation. Once we questioned the inconsistencies and requested a proper invoice for the stay, communication stopped—despite the host previously being very responsive.
Bottom line: non-transparent, unreliable invoicing combined with pressure around reviews and undocumented claims are not acceptable.
9 / 10
Superb
the owner of the facility is very nice and hospitable, we had a nice time together. He welcomed us as his friends. I recommend staying with Jozef. Access to the apartment on skis
9 / 10
Week in Kaltenbach
We ran out of clean clothes for the kids and were able to use the washing facilities. Also one of the owners helped us with information (groceries on Sunday as everything is closed) and some schnapps to welcome us.
6 / 10
Pleasant
Apartment was nice, modern and well equipped.
There were few things which made our stay little less pleasant. There were extremely many flies inside the apartment, the dishwasher was really loud and there was chicken coop right behind the bathroom window, which caused smell in the apartment and it was not possible to open the bathroom window.
Mooi appartement met goede voorzieningen. De host was zeer gastvrij en flexibel. Het serviceniveau was hoog.
Het appartement staat vrijwel direct aan de piste.
Het appartement staat ook direct naast een apres ski gelegenheid. Dit is duidelijk hoorbaar tussen 16.00 en 20.00 uur.
6 / 10Average·Oct 2020
Apartment was nice, modern and well equipped.
There were few things which made our stay little less pleasant. There were extremely many flies inside the apartment, the dishwasher was really loud and there was chicken coop right behind the bathroom window, which caused smell in the apartment and it was not possible to open the bathroom window.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartklusiv Kaltenbach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartklusiv Kaltenbach pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartklusiv Kaltenbach?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
"the owner of the facility is very nice and hospitable, we had a nice time together. He welcomed us as his friends. I recommend staying with Jozef. Access to the apartment on skis"
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Tennis court
Cleaning products
Map of Tyrol
Ratings and reviews
9 / 10
Outstanding(31 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
نظافة المكان والهدوء وحسن تعامل اصحاب السكن
لاشي
9 / 10Outstanding·Feb 2026
Wszystko ok.
8 / 10Excellent·Jan 2026
Mooi appartement met goede voorzieningen. De host was zeer gastvrij en flexibel. Het serviceniveau was hoog.
Het appartement staat vrijwel direct aan de piste.
Het appartement staat ook direct naast een apres ski gelegenheid. Dit is duidelijk hoorbaar tussen 16.00 en 20.00 uur.
6 / 10Average·Oct 2020
Apartment was nice, modern and well equipped.
There were few things which made our stay little less pleasant. There were extremely many flies inside the apartment, the dishwasher was really loud and there was chicken coop right behind the bathroom window, which caused smell in the apartment and it was not possible to open the bathroom window.
$$$$
Top rated by guests
9Outstanding
(31 Ratings)
"the owner of the facility is very nice and hospitable, we had a nice time together. He welcomed us as his friends. I recommend staying with Jozef. Access to the apartment on skis"
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Map of Tyrol
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartklusiv Kaltenbach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartklusiv Kaltenbach pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartklusiv Kaltenbach?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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